- Networking effectively
- Building contact relationship
- Handling formal and informal meetings with clients and potential clients
- Asking for the work in a thoroughly professional way
- Identifying and capitalising on cross selling opportunities
- Managing client satisfaction and relationship discussions
All of the professionally shot videos feature elements of best practice behaviour and learning points for you to consider – what would you copy? Would you do anything differently? How can you adapt the approach to fit your style and situation?
You can take a look at a sample 15 minute Business Development Masterclass lessons by clicking on the link at the bottom of this page. Simply click on the ‘Networking’ example and you’ll be taken through the module’s various stages. The lesson will give you advice on how to perform better when you are in a similar situation, and some do’s and don’ts from those who already perform successfully in this area.
Our videos will give you a ‘snapshot’ of a particular business development situation and provide you with some food for thought on the techniques the professional used. They’ll explore what worked well and less well, and what you would have done differently.
You will be given guided exercises to help you think about what you will do next time in a similar situation. They will help you to apply the tips provided on a day-to-day basis with your contacts.
Our Insights Papers give you access to much more detail on how you can become better at building relationships with contacts in a position to give you the high value work you want. These have been created by leading experts in the field of professional services business development. They will save you both time and money by doing some of the thinking for you in the critical areas of business development success. Take a look and judge for yourself.
The Insights Papers will give you lots of further information on ways in which you and your firm can further develop your client handling and work winning skills.
And why not download one of our podcasts on a business development topic that interests you? There are several you can choose from. These ten minute podcasts get straight to the point and have been designed to not only give you practical tips from acknowledged experts but also to provide you with the support (and friendly challenge) needed by already busy professionals. You can also see more examples of our videos.
Test yourself on how you would handle our Masterclass Challenges and perform at ‘Word Class’ level. They are based on real life client and contact relationship situations. Click on this link to take you to an example.